1 Introduction

Eagle BLS Automation Tools is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

By using Eagle, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2 Information We Collect

We collect several types of information to provide and improve our services:

3 How We Use Your Information

Your information is used for the following purposes:

• Providing and maintaining our automation services
• Processing appointments and managing bookings on your behalf
• Authenticating your identity and maintaining account security
• Processing payments and managing subscriptions
• Sending service-related notifications and updates
• Analyzing usage patterns to improve our services
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations and regulations

4 Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for sensitive data transmission
• Secure storage with industry-standard encryption protocols
• Regular security audits and vulnerability assessments
• Strict access controls and employee confidentiality agreements
• Automated threat detection and monitoring systems
• Regular data backups with encrypted storage

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to improve our safeguards.

5 Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our services (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

6 Your Privacy Rights

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Active Accounts: Data is retained while your account remains active
• Inactive Accounts: Data may be retained for up to 12 months after account closure
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymized Data: Aggregated, anonymized data may be retained indefinitely for analytics

You may request deletion of your data at any time by contacting our support team.

8 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and gather information about how you use our services. Types of cookies we use include:

• Essential Cookies: Required for basic functionality and authentication
• Performance Cookies: Help us understand how users interact with our services
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect anonymous data about usage patterns

You can control cookie settings through your browser. For more details, please see our Cookie Policy.

9 Third-Party Services

Our services may integrate with or link to third-party services that have their own privacy policies. These include:

• Payment processors for subscription management
• Cloud hosting providers for data storage
• Analytics platforms for service improvement
• Customer support and communication tools

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

We ensure appropriate safeguards are in place to protect your information when it is transferred internationally, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with service providers
• Compliance with applicable data protection regulations

11 Children's Privacy

Eagle services are not intended for users under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated via email or service notifications
• Continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.